Claims

If you have a claim that you need to report please check your schedule and call the correct claims handling service:

If your policy is underwritten by Fairmead Insurance Ltd or Aviva Insurance Limited, please contact:

The Affinity Claim Team
PO Box 1291
Preston
PR2 0QJ
Email: prestonnewclaims@directgroup.co.uk
Tel: 03301 026 796

If your policy is underwritten by Ageas and incepted after 01/01/2021 (Policy Ref: 29295K or 29296W or 29297L)
In the event of a claim please contact:

The Ageas Insurance Ltd, per Davies Managed Systems Ltd
P.O. Box 2801
Stoke On Trent
Staffordshire
ST4 9DN
Claims helpline is open 24 hours a day, 365 days a year.
Tel: 0344 371 2390
Email: newclaims@davies-group.com


If you need any assistance from us, as your Broker, please contact:

Jane Griffiths Cert CII
Senior Claims Handler
Schemes Department
County Insurance Services Ltd
Tel: 01865 290922
Email: Jane@county-insurance.co.uk